Thoroughbred Express Auto Wash Privacy Policy

Thoroughbred Express Auto Wash LLC (100 W KY Ave, 2nd Floor, Franklin KY 42134) operates the https://operations.thorughbredexpress.com website, which provides the SERVICE.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the operations.thoroughbredexpress.com website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. 

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://operations.thoroughbredexpress.com, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your 

  • Name
  • Email address
  • Phone number
  • Postal address (required for all staff and team members)
  • Profile Picture (if submitted directly or provided via our Social Login features)

The information that we collect will be used to contact or identify you throughout our systems, but this information will not be sold or otherwise provided to third party marketing services without your express permission.

User Data Deletion and Provision Requests

To request deletion of all or some of your information that we retain please contact Thoroughbred Express Auto Wash’ support team at [email protected]. We will work with you to ensure all of your data is provided and/or deleted per your request(s).

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

For more general information on cookies, please read “What Are Cookies”.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 18. We do not knowingly collect personal identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

SMS Terms & Conditions

IMPORTANT: PLEASE REVIEW THESE TERMS AND CONDITIONS CAREFULLY.

Thoroughbred Express Auto Wash LLC. (“Thoroughbred Express Auto Wash”) offers our staff members the opportunity to receive Thoroughbred Express Auto Wash Mobile Alerts. If you choose to opt in, you will receive SMS text messages and other communications with alerts, information, and updates regarding Thoroughbred Express Auto Wash and your resort experience, as well as special offers, promotions, and marketing offers. Use of Thoroughbred Express Auto Wash Mobile Alerts is governed at all times by these Terms and Conditions. You can opt-out of Thoroughbred Express Auto Wash Mobile Alerts at any time by following the instructions below.

Consent

WHEN YOU OPT-IN TO Thoroughbred Express Auto Wash ALERTS, YOU AGREE:

  • To these Terms and Conditions and the use and processing of your personal information in accordance with the terms of this Thoroughbred Express Auto Wash Privacy Policy
  • Thoroughbred Express Auto Wash will send you text messages, information, and alerts via the mobile telephone number you used to opt-in. Message frequency varies. By opting-in, you agree that Thoroughbred Express Auto Wash may send advertisements or telemarketing messages to your mobile telephone number through SMS or MMS text messages. You are not required to enter this agreement as a condition of purchasing any property, goods, or services. To “Opt Out” of this service, you may reply “STOP” at any time to halt all SMS sending.
  • You are over the age of 18 and you are authorized to enter into this agreement.
  • You have entered the mobile telephone number correctly and you are the owner or authorized user of the number provided.
  • You will contact us to let us know (within 48 hours) if your phone number changes or is reassigned.
  • You understand that your mobile carrier’s messaging and data rates may apply.  All charges are billed by and payable to your mobile service provider.  Thoroughbred Express Auto Wash does not charge you for receiving SMS text messages from Thoroughbred Express Auto Wash Mobile Alerts.
  • NO SMS or mobile phone information will be shared with third parties/affiliates for marketing/promotional purposes.

How to Opt-In and Opt-Out of Thoroughbred Express Auto Wash Mobile Alerts

  1. Opt-In.  To opt-in to Thoroughbred Express Auto Wash Mobile Alerts: Thoroughbred Express Auto Wash will provide you with opportunities to opt-in to receive SMS text messages and other communications by providing your phone number to a website or other collection method.  If you opt-in through that method, you will receive an initial text message requesting confirmation of your choice to opt-in and asking for an affirmative reply to reflect your acceptance of these Terms and Conditions.
  2. Opt-Out.  You can opt-out at any time, which will discontinue your use of Thoroughbred Express Auto Wash Mobile Alerts, using one of these three methods:
    1. Send an SMS text message with the word STOP to (270) 479-6872. You will receive one return SMS text message confirming you have been opted-out.
    2. Contact Thoroughbred Express Auto Wash via email at [email protected]. We request that you use the subject line “UNSUBSCRIBE FROM MOBILE ALERTS.”  Please include your mobile phone number.  You will receive a return email confirming you have opted-out. 

Opting Out of Thoroughbred Express Auto Wash Mobile Alerts will NOT opt you out of receiving communications from Thoroughbred Express Auto Wash other than Thoroughbred Express Auto Wash Mobile Alerts.  For more information on opting out of other communications from Thoroughbred Express Auto Wash, please see the Thoroughbred Express Auto Wash Privacy Policy (click here).

Not all carriers and devices support SMS & MMS.  Thoroughbred Express Auto Wash and the Carriers are not responsible or liable for delayed or undeliverable messages.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact our support team at

Thoroughbred Express Support
(800) 625-0203
[email protected]

Thoroughbred Express Mailing Address
100 W KY Ave
2nd Floor
Franklin, KY 42134